Using the OnDMARC App FAQ's

Using the OnDMARC tool and features

Ivan Kovachev avatar Emma Horsfield avatar Tunc Degirmencioglu avatar
49 articles in this collection
Written by Ivan Kovachev, Emma Horsfield, and Tunc Degirmencioglu

SPF Part - Specify domain

Information on what the "Specify domain" box is under the SPF part in Email Sources and an example of when it should be used.
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Written by Ivan Kovachev
Updated over a week ago

GSuite and Microsoft Office 365 appear in the list of senders but I am not using them, why?

Why do GSuite and Microsoft Office 365 appear in my reports as senders?
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Written by Ivan Kovachev
Updated over a week ago

OnDMARC’s Recommended Configuration Process

What is OnDMARC's recommended configuration process on the DMARC journey to p=reject
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Written by Emma Horsfield
Updated over a week ago

Blank OnDMARC page

Troubleshooting blank page problem with OnDMARC
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Written by Tunc Degirmencioglu
Updated over a week ago

OnDMARC Actions - How to Reclassify an Asset

How to reclassify and asset if you change your mind?
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Written by Tunc Degirmencioglu
Updated over a week ago

OnDMARC Notifications

Receive notifications for your domains to your email or slack channel.
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Written by Ivan Kovachev
Updated over a week ago

Download IP address information to use for takedown notices

Download IP addresses from the Threats list and use for takedown notices.
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Written by Ivan Kovachev
Updated over a week ago

Domain Tagging - Labelling

This features allows you to tag and organize your domains in any way you like.
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Written by Ivan Kovachev
Updated over a week ago

Exporting results from OnDMARC

Can I export results from the reports inside of OnDMARC?
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Written by Ivan Kovachev
Updated over a week ago

How can I see the IP addresses of the senders failing DMARC in the reports?

Is there a way to see the IP address information for senders in the reports?
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Written by Ivan Kovachev
Updated over a week ago

OnDMARC Actions - Assets vs Threats

OnDMARC Actions - Assets vs Threats, Yes/No
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Written by Ivan Kovachev
Updated over a week ago

Exceeded my plan’s allowance

I have received a message that I have exceeded my plan’s allowance but I have not, why?
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Written by Ivan Kovachev
Updated over a week ago

Searching forensic reports

How to search forensic reports?
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Written by Ivan Kovachev
Updated over a week ago

How to enable two-factor authentication?

Support for two-factor authentication and how to enable it in your account.
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Written by Ivan Kovachev
Updated over a week ago

Which browsers are supported by OnDMARC?

Which browsers does OnDMARC support?
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Written by Ivan Kovachev
Updated over a week ago

DMARC is set to reject but we are still receiving actions

Our DMARC record is set to reject but we are still receiving actions to identify whether domains are legitimate sources of email, why?
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Written by Ivan Kovachev
Updated over a week ago

OnDMARC Reports

OnDMARC Reports section explained.
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Written by Ivan Kovachev
Updated over a week ago

How to enable Dynamic SPF inside OnDMARC?

How to enable Dynamic SPF inside of OnDMARC.
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Written by Ivan Kovachev
Updated over a week ago

SPF record flattening

The problem of SPF record flattening and the the solution that OnDMARC offers.
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Written by Ivan Kovachev
Updated over a week ago

Changing or resetting your account password

How to change or reset my account password?
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Written by Ivan Kovachev
Updated over a week ago

Activity Logs

What is shown in Activity Logs and how to use them.
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Written by Ivan Kovachev
Updated over a week ago

I have setup my DMARC record but the Action does not go away?

How long does it take to detect my DMARC record?
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Written by Ivan Kovachev
Updated over a week ago

Antivirus Settings Warning

Why am I receiving an antivirus warning message and how to remediate this?
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Written by Ivan Kovachev
Updated over a week ago

How to identify forwarders?

How do I identify forwarders?
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Written by Ivan Kovachev
Updated over a week ago

OnDMARC compliance results

What are the different compliance results in OnDMARC and what do they mean?
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Written by Ivan Kovachev
Updated over a week ago

Less than 10K email volume

My email volume is less than 10 thousand what will happen at the end of my trial?
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Written by Ivan Kovachev
Updated over a week ago

Control panel is showing my DMARC record as red?

Some reasons why your DMARC record might be showing red in the OnDMARC tool. I created a DMARC record but OnDMARC is showing it red?
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Written by Ivan Kovachev
Updated over a week ago

How to interpret Sender results from the Reports section of OnDMARC

Information on the results found in the reports section and some explanation for each and why they may be encountered.
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Written by Ivan Kovachev
Updated over a week ago

Adding additional users to your account

Can I invite more users to OnDMARC and what are the ways to do this?
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Written by Ivan Kovachev
Updated over a week ago

Hows does OnDMARC deal with subdomains?

Can I add a subdomain to OnDMARC and see separate reports for it?
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Written by Ivan Kovachev
Updated over a week ago

How do I know if I have set my DMARC record to reporting correctly?

How can I analyze my DMARC record?
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Written by Ivan Kovachev
Updated over a week ago

After setting up the DMARC record I have not received any reports in 24 hours?

Why am I not receiving reports after creating the DMARC record?
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Written by Ivan Kovachev
Updated over a week ago

Change time period in Reports

Is it possible to customise the period for reports?
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Written by Ivan Kovachev
Updated over a week ago

When installing the Slack Bot the permissions it asks me to grant seem excessive?

Slack Bot permisions
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Written by Ivan Kovachev
Updated over a week ago

What priority value should I enter?

DNS priority value for a DMARC record
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Written by Ivan Kovachev
Updated over a week ago

How do I update my DNS records with the DMARC record given to me in my dashboard?

Adding a DNS record
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Written by Ivan Kovachev
Updated over a week ago

My DNS provider does not let me enter a record that has a TTL value that was given to me in my DMARC record

TTL value limitations
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Written by Ivan Kovachev
Updated over a week ago

How do I delete or cancel my OnDMARC account?

Here is how to stop using OnDMARC or cancel your account with us.
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Written by Ivan Kovachev
Updated over a week ago

Will OnDMARC help if you are having trouble sending to particular sources?

Increasing the chances of my emails being delivered.
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Written by Ivan Kovachev
Updated over a week ago

What is Dynamic SPF? Do I need it?

What is the dynamic SPF feature provided by OnDMARC?
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Written by Ivan Kovachev
Updated over a week ago

Why do I see very little or no forensic reports?

Who sends forensics reports?
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Written by Ivan Kovachev
Updated over a week ago

What is a good example of how DMARC has helped a notable organisation?

DMARC case study
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Written by Ivan Kovachev
Updated over a week ago

Does DMARC work with sending within your organisation or is it only for sending externally?

Internal sending protection
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Written by Ivan Kovachev
Updated over a week ago

When initially monitoring traffic to move to full DMARC reject, what if someone in the organisation has not sent an email?

DMARC monitoring
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Written by Ivan Kovachev
Updated over a week ago

How long does it take to reach full DMARC reject?

DMARC reject
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Written by Ivan Kovachev
Updated over a week ago

What do the different shield colours in the Control Panel mean?

OnDMARC Control Panel shield colours legend
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Written by Ivan Kovachev
Updated over a week ago

Why is the DKIM shield grey in the Analyzer?

DKIM is showing grey in the analyzer of OnDMARC
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Written by Ivan Kovachev
Updated over a week ago

How do I delete Dynamic SPF from OnDMARC?

Here is how to remove or delete Dynamic SPF from the OnDMARC portal.
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Written by Ivan Kovachev
Updated over a week ago

How do I remove OnDMARC from my DMARC record?

How to stop DMARC reporting to OnDMARC?
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Written by Ivan Kovachev
Updated over a week ago